Frequently Asked Questions

Click on the link on the question to see the relevant answer, we’ll be adding some more questions related to other aspects on the website soon.

1. User Accounts
1.1. Who can have a user account?
1.2. What does having a user account allow me to do?
1.3. How do I register for an account?
1.4. How do I login?
1.5. How do I change my password?
1.6. I lost my password or I’m having other issues logging in?
1.7. How do I update my biographical info and what is it used for?
1.8. How do I upload a profile picture for my user account?
2. Sermon Podcasts
2.1. What’s a Podcast?
2.2. What’s the simplest way I can listen to one of these sermon podcasts?
2.3. How can I save the sermon podcast on my computer to listen to later?
2.4. How do I listen to the sermon podcast using Apple iTunes?
2.5. I don’t use iTunes, I use different Podcast software, can I still listen to the sermon podcasts?
2.6. How long are sermon podcasts available for?
3. WDBC Email Addresses
3.1. Can I have an @wdbc.org.au email address?
3.2. Can you publish my email address on the website?
3.3. How do I request an email address?
3.4. How do I access Webmail?
3.5. How do I change my WDBC email account password?
3.6. How can I configure my own email client to send/receive email from my WDBC email account?
3.6.1. Configure WDBC email with Microsoft Outlook
3.6.2. Configure WDBC email with iPhone/iPad
4. Calendar
4.1. What does the WDBC Website use for its Calendar?
4.2. What is the public URL of the WDBC shared calendar?
4.3. How do I add the shared calendar into my Outlook or iCal?
4.4. How do I add the shared calendar into my Google Calendar?
4.5. How do I add the shared calendar on to my smartphone device?
4.5.1. How do I add the shared calendar on my Apple IOS device iTouch/iPhone/iPad) Calendar?
4.6. I’m a member of WDBC, how can I create new events or update the details in existing events?

I have another question which isn’t answered in this Frequently Asked Questions?

1. User Accounts

1.1. Who can have a user account?
Any WDBC church members, regular attendees or friends of the church can have their own WDBC website user account.

1.2. What does having a user account allow me to do?
It allows you to easily comment and discuss posts published on the website. For some members you may be given further access to edit/view certain rosters. If requested you can be made into a “contributor” which will allow you to create your own posts to be reviewed and published on the website (such as ministry updates, events, blog posts, etc).

1.3. How do I register for an account?
Since registration is restricted to members and friends of the church registration is a manual process. To request an account send a message to the website administrator here and be sure to include the email address you want to use to register, your full name and a contact number so we can verify your identity.

1.4. How do I login?
From the WDBC home page you will find a “Log in” link at the very bottom of the page on the right. Alternatively you can click here to log in. Once logged in you are taken to the WDBC Dashboard where you can modify your profile. You can click on the “Windsor District Baptist Church” link at the top of the page to return to the home page.

1.5. How do I change my password?
After logging in when you are taken to the Dashboard, in the column on the left you will find a link to “Your Profile”, after clicking that link towards the bottom of the “Your Profile” page you will be able to update your password (click on the “Update Profile” button at the bottom after you have entered your new password twice). Take care not to use obvious passwords such as dictionary words, family names or birthdays, you can find some other password tips here.

1.6. I lost my password or I’m having other issues logging in?
Go the log in page, and underneath the log in box click the “Lost your password?” link.

1.7. How do I update my biographical info and what is it used for?
After logging select “Your Profile” from the left column, you will find an area where you can update your biographical info. Click the “Update Profile” button at the bottom of the page when you have finished making your changes. Your bio should be a few words describing yourself and your involvement in the church that you would like others to see, also it should be written in the 3rd person. If later you are a contributor writing posts for the website your bio will be displayed at the end of the post to provide the readers with some information on the author of the post.

1.8. How do I upload a profile picture for my user account?
The WDBC website using an external avatar website to display profile pictures. To upload a photo of yourself for your profile, create a free account at Gravatar and upload the photo of your choice. You must use the same email address to sign up at Gravatar as the email address you used to sign up at WDBC for the website to be able to find your profile picture. Once you have signed up and uploaded a picture it can take a few minutes before your picture might be recognised, if it’s still not being displayed after a few hours try refreshing the page or clearing the cache from your browser.

2. Sermon Podcasts

2.1. What’s a Podcast?
A podcast is typically a series of downloadable digital media files (audio or video) often released as episodes. The name replaces an older term ‘webcasts’ and came about due to the rise in popularity iPod personal audio devices and the innovation of web feed syndication. Think of it as an ‘on-demand’ radio or TV program – you save or download the program to the device of your choosing (computer, mp3 player, phone, etc) and you choose when you want to listen or watch it at your convenience. WDBC makes most sermons available via podcast, which means if you miss a service you can listen to the sermon at a later time when it’s convenient to you (in your lunchbreak, in the car on the way to work, etc).

2.2. What’s the simplest way I can listen to one of these sermon podcasts?
From your computer, view the most recent sermons listed here and select which one you want to listen to, then click the Play button on the audio player and the sermon will play right on your computer.

2.3. How can I save the sermon podcast on my computer to listen to later?
From your computer, view the most recent sermons listed here and select which one you want to listen to, underneath the player you will see a “Download” link, right-click and select “Save Target As…” option and choose where you want to save the sermon podcast to. You can then open that media file from your computer and listen to the sermon at a later time.

2.4. How do I listen to the sermon podcast using Apple iTunes?
Simply open this link to the Windsor District Baptist Church podcast and you will have an option to view the podcast in iTunes – from there you can download specific sermons you want to listen to later, or subscribe to the series so that new sermons are automatically downloaded for later. Alternatively from the iTunes Store either on your PC/Mac or iPod/iPhone/iPad device you can simply search for “Windsor District Baptist Church” to find the podcast series.

2.5. I don’t use iTunes, I use different Podcast software, can I still listen to the sermon podcasts?
Yes! If you are using an alternate Podcast catcher other than iTunes then you just need to configure it to use the following web syndication feed URL: http://www.wdbc.org.au/feed/podcast/

2.6. How long are sermon podcasts available for?
Sermon podcasts would generally be available for at least 6 weeks after the date of the sermon, but often can be available for 8 or more weeks. This should be sufficient time to catch up on a missed sermon, or download a sermon podcast to listen to at a later time. The reason we only make sermon podcasts available for 6 weeks is we are limited by available space on our web hosting service, so we must occasionally make space for new podcasts and other services. If you missed a sermon podcast you really wanted to listen to, you can contact the website administrator to make a special request to make an older podcast available as a once off.

3. WDBC Email Addresses

3.1. Can I have an @wdbc.org.au email address?
WDBC email addresses can only be provided if there is a valid business reason for the use as it is something which represents the church. There are two kinds of email addresses which can be provisioned: a forwarding address and a mailbox. A forwarding address does not have any mailbox and simple forwards any mails it receives to a different email address and does not use any hosting space. An email address with a mailbox stores the mails on our servers, we are limited by the number of mailboxes we can provision as the website content, podcasts, and mailboxes all share the same hosting space.

3.2. Can you publish my email address on the website?
No. An email address available in the public domain (searchable by google etc) can be discovered by spam bots and abused (lots of spam sent to that address, address can be fraudulently used to send emails), and once it is out there you can’t take it back. You should be very careful where you share your email address online. Instead of publishing email addresses online, we provide an online contact form such as we have on our Contact page which allow the general public to send an email address through a web form but does not publicly share the email address.

3.3. How do I request an email address?
Contact the Website administrator here.

3.4. How do I access Webmail?
You can access WDBC email via webmail here: http://webmail.wdbc.org.au. After logging in you will have the option to use 3 different webmail clients: Horde, Roundcube, SquirrelMail. We recomment using Roundcube as it provides basic functionality and is easy to use. Underneath your preferred client you can select “Enable AutoLoad” so that it will load your preferred client each time without having to select it.

3.5. How do I change my WDBC email account password?
After logging into Webmail there is a “Change Password” option you can use to change your password. We highly recommend using a strong password so your password cannot be guessed, you can find tips on creating a strong password here.

3.6. How can I configure my own email client to send/receive email from my WDBC email account?
To configure sending/receiving email it is dependant on the email client you are using. Below we will provide the important details along with examples for Outlook and iPhone (if you would like examples on a different email client please contact the Website Administrator to request this):
Username: yourusername@wdbc.org.au (you must include the full email address name as your username)
Password: A temporary password which you can change will be provided upon account creation.
Incoming mail server: mail.wdbc.org.au
Outgoing mail server: mail. wdbc.org.au

3.6.1. Configure WDBC email with Microsoft Outlook
Depending on the version the instructions can vary. For Outlook 2007:
1. Select “Account Settings…” from the Tools menu.
2. Click “New…” under the “E-mail” tab.
3. Select “Microsoft Exchange, POP3, IMAP, or HTTP” and click “Next”.
4. Select the “Manually configure server settings or additional server types” check box at the bottom and click “Next”.
5. Select “Internet E-mail” from the options and click “Next”.
6. Configure the email account to similar as shown in the screenshot. “Your Name” is who the recipients of email from that account will see the mail as from. For account type you may use either POP3 or IMAP. POP3 means all the emails are moved from the server to the client when mail is received. IMAP synchronizes the email between the server and the client. IMAP is recommended if you are going to be configuring multiple email clients, but ensure appropriate archiving is used so the mailbox does not run out of space.

3.6.2. Configure WDBC email with iPhone/iPad
From your device perform the following steps:
1. In the “Settings” app select “Mail, Contacts, Calendars”.
2. Under “Accounts” choose “Add Account…” and select to add an “Other” account (not Exchange, Gmail, etc)
3. Under “Mail” select “Add Mail Account”
4. Enter Name (who recipients of mail see the mail as from), Address (given email address), Password, Description (what the account will show up as on your phone, eg: “WDBC Test”) and select “Next”
5. Choose IMAP or POP (IMAP is recommended as it will synchronise the email between the server and the device where as POP will move the mail from the server to the device, only use POP if this is the only device you will be using as an email client). Configure the incoming and outgoing mail servers using the settings provided here. Remember that “User Name” needs to be the full email address.

6. After the email account is created on your Apple iOS device you can go into the account and select “Advanced” settings and change the folders used by “Drafts”, “Sent” and “Deleted” folders if you also want to synchronise those folders with the folders on the mail server. This can be used so you have emails in your “Sent” folder synchronized across all your email clients and in your webmail (by default the IOS device will store sent mails only on the device).

4. Calendar

4.1. What does the WDBC Website use for its Calendar?
We use a publicly  shared Google Calendar which is displayed on the website using a plugin and widget called All-in-One Event Calendar. You can see upcoming events in the “Events” box on the right-side of the WDBC Home page or view the full Calendar here.

4.2. What is the public URL of the WDBC shared calendar?
The full public URL of the Google shared calendar which you can copy and paste to add it manually into a calendar program of your choosing is:

WDBC Google public shared Calendar (right-click and select copy shortcut or link)

4.3. How do I add the shared calendar into my Outlook or iCal?
Go to the WDBC Calendar page here, at the bottom of the page you will see a “Share” button. Clicking on the “Share” button will open up your default Calendar program (typically Outlook or iCal) and you will be asked for confirmation that you want to add the shared calendar into your program, select the option to confirm. If this doesn’t work, you can try to add the calendar manually by using the shared calendar URL provided in 4.2. What is the public URL of the WDBC shared calendar? and referring to the Help documentation for Outlook, iCal or you calendaring program on adding a shared calendar.

4.4. How do I add the shared calendar into my Google Calendar?
Go to the WDBC Calendar page here, at the bottom of the page you will see a “Subscribe in Google Calendar” button. Clicking on the “Subscribe in Google Calendar” button will open up Google Calendar in a new browser tab and you will be prompted for confirmation to add the shared calendar to your Google Calendar. If this doesn’t work you can try following the instructions at Subscribe to Calendars in Google Calendars by using the shared Google Calendar URL at 4.2. What is the public URL of the WDBC shared calendar?

4.5. How do I add the shared calendar on to my smartphone device?
Unfortunately it’s difficult to provide instructions on how to do this for every smartphone device available on the market, however you can try googling for information by searching for your phone model followed by “add shared google calendar” for instructions. For the moment we do have instructions on how to do this for Apple IOS devices (iPhone/iTouch/iPad) and hope to add instructions on other devices as we are able to:

4.5.1. How do I add the shared calendar on my Apple IOS device iTouch/iPhone/iPad) Calendar?

1. Add the WDBC shared calendar to your Google Calendar by following the instructions in 4.4. How do I add the shared calendar into my Google Calendar?
2. In a web browser browse to https://www.google.com/calendar/iphoneselect/, after logging in click if the shared calendar is correctly added to your Google account you should see it in the list of calendars but by default it will not have a check in the checkbox. By checking the checkbox and saving, this calendar and the events will now be displayed in your IOS Calendar.

4.6. I’m a member of WDBC, how can I create new events or update the details in existing events?

1. You will need to have a free Google Calendar account, if you do not yet have a Google account, you can go to http://www.google.com and attempt to Sign In at the top right followed by selecting the option to create a free account.
2. Next, follow the instructions in section 4.4. How do I add the shared calendar into my Google Calendar?
3. Since we can only allow WDBC members permission to create events in the calendar, you will need to request access. You can do this by contacting the website administrator and sharing your name and Google login to be considered for access.
4. Once you have received a response from the website administrator that permission has been granted, you can then go to http://www.google.com/calendar and create new events as needed. Be mindful that any events created will be public and be displayed not only in the WDBC calendar but also on the homepage.

If you have a once-off event to be added to the calendar and you don’t want to go through the hassle of gaining permission to create it yourself, you can always contact the website administrator with the details of the event who can add it to the calendar on your behalf.

I have another question which isn’t answered in this Frequently Asked Questions?
You can contact the website administrator here if you have other questions about this website which aren’t answered here.